Shipping Policy

At MyPureHeat, we know that your home wellness products are a significant investment, and we want delivery to be smooth and stress-free.

Order Processing

  • Orders are processed within 1–2 business days.
  • You’ll receive a confirmation email immediately after purchase

Delivery

  • Standard delivery within the continental U.S. typically takes 2-7 business days.
  • We partner with reliable carriers to ensure your products arrive safely and on time.
  • You’ll receive a tracking number and updates at each step.

Handling & Packaging

  • Every product is carefully packaged to prevent damage during transit.
  • Fragile items such as glass, wood, or electronics are handled with extra care.

International Shipping

Available on request - contact our support team for rates, timelines, and customs info.

Important Notes

  • Some remote locations may take longer.
  • Large items (saunas, hot tubs) may require white-glove delivery, and our team will coordinate with you.

We want your MyPureHeat experience to start the moment your order leaves our warehouse - hassle-free, clear, and professional.