Shipping Policy
At MyPureHeat, we know that your home wellness products are a significant investment, and we want delivery to be smooth and stress-free.
Order Processing
- Orders are processed within 1–2 business days.
- You’ll receive a confirmation email immediately after purchase
Delivery
- Standard delivery within the continental U.S. typically takes 2-7 business days.
- We partner with reliable carriers to ensure your products arrive safely and on time.
- You’ll receive a tracking number and updates at each step.
Handling & Packaging
- Every product is carefully packaged to prevent damage during transit.
- Fragile items such as glass, wood, or electronics are handled with extra care.
International Shipping
Available on request - contact our support team for rates, timelines, and customs info.
Important Notes
- Some remote locations may take longer.
- Large items (saunas, hot tubs) may require white-glove delivery, and our team will coordinate with you.
We want your MyPureHeat experience to start the moment your order leaves our warehouse - hassle-free, clear, and professional.